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Benton Auto Repair 72019 | Baxley's Auto Repair (501)794-1541 | Light Duty Truck Repair in Benton, AR

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NOW IS THE TIME FOR YOU TO GET YOUR VEHICLE REPAIRS!!!! Make your appointment to bring your vehicle in anytime between Friday, November 25th and December 23rd and we will give you $$$$   Off your ticket!!!!!

           $50.00  OFF  Repair or Maintenance of $250.00 or more

           $75.00  OFF  Repair or Maintenance of $500.00 or more

           $100.00  OFF  Repair or Maintenance of $750.00 or more

Excludes oil changes, tires and batteries

Make your appointment online, facebook, email us or give us a call!  Mention Code:  CYBER101016



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Only New Car Dealers Can Service a Vehicle Under Warranty???

It’s a Myth That Only New Car Dealers Can Service A Vehicle Under Warranty


Mechanic at car garageTrue or false: Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void.

Although you may have answered “true,” the correct answer is “false.”

It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.

According to the FTC, “It’s illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part.”

When using a non-dealer, independent aftermarket shop to maintain your vehicle under warranty, the council strongly recommends keeping records and receipts for all maintenance that is done to the vehicle and adhering to scheduled maintenance requirements. If a warranty claim arises, these records will provide proof that maintenance has been performed in accordance with the manufacturers’ recommendations and requirements.

“It’s a common misconception that only car dealers can perform the routine maintenance and repairs on a newer vehicle that is under warranty,” said Rich White, executive director, Car Care Council. “The truth is that consumers can have routine repairs performed by their local independent repair shop or do the work themselves without affecting the warranty.

For more information from the FTC about auto warranties and routine maintenance, visit http://www.consumer.ftc.gov/articles/0138-auto-warranties-routine-maintenance.

The non-profit Car Care Council is the source of information for the “Be Car Care Aware” consumer education campaign promoting the benefits of regular vehicle care, maintenance and repair to consumers. For a copy of the council’s Car Care Guide or for more information, visit www.carcare.org.

#oilchanges            #tirerotations              #beltreplacement           #fluidchecksandflushes

#newbrakepads         #inspections



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Feeling the Summer Heat? Your Car Battery is Too

If the heat of summer is wearing you down, it is likely taking its toll on your car battery too. Contrary to popular belief, summer highs rather than winter lows pose the greater threat to battery life, according to the non-profit Car Care Council.

Sooner or later all batteries have to be replaced. Excessive heat and overcharging are the two main reasons for shortened battery life. Heat causes battery fluid to evaporate, thus damaging the internal structure of the battery. A malfunctioning component in the charging system, usually the voltage regulator, allows too high a charging rate, leading to slow death for a battery.

“When most motorists think of dead batteries that cause starting failure, they think of severe winter weather, but summer heat is the real culprit,” said Rich White, executive director, Car Care Council. “Many battery problems start long before the temperatures drop. Heat, more than cold, shortens battery life.”

Colder temperatures increase the thickness of the engine oil, making the engine harder to turn over, causing the battery to have to work more. These factors lead to harder starting.

To get the most life out of a battery, the Car Care Council suggests the following simple steps:

  • imageBe sure the electrical system is charging at the correct rate; overcharging can damage a battery as quickly as undercharging.
  • If your battery is the type that needs to be topped off, check it regularly, especially in hot weather. Add distilled water when necessary.
  • Always replace a battery with one that’s rated at least as high as the one originally specified.
  • Keep the top of the battery clean. Dirt becomes a conductor, which drains battery power. Further, as corrosion accumulates on battery terminals it becomes an insulator, inhibiting current flow.

Battery Test By A TechnicianDriving habits such as frequent engine on/off cycles will cause more wear on the starter than a simple back and forth to work. Other factors include driving and weather conditions, mileage, vehicle age and excessive electrical draws like in-vehicle entertainment systems. Check the battery if you notice headlights and interior lights dim, accessories that fail to operate, or the “check engine” and/or battery light illuminated.

The Car Care Council is the source of information for the “Be Car Care Aware” consumer education campaign promoting the benefits of regular vehicle care, maintenance and repair to consumers. For a free copy of the council’s popular Car Care Guide or for more information, visit www.carcare.org.



#battery         #vehiclecare    #checkengine         #electricalsystem

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Roadside Emergency Kit a Perfect Gift for the College Bound

Roadside Emergency Kit- Perfect Gift for the College BoundSchool is almost back in session and students across the country will soon be packing up their cars and heading off to college. If you are searching for that perfect gift for the college-bound kid in your life, the Car Care Council suggests putting together a roadside emergency kit.

“A roadside kit is easy to assemble, not too expensive and extremely useful, plus it could be a life saver in the event of an emergency,” said Rich White, executive director of the Car Care Council. “While it’s always a good idea to be prepared for the unexpected while on the road, the best option is to avoid breakdowns and car trouble wherever possible. Performing basic maintenance and observing a regular service schedule can help avoid unforeseen road emergencies.”

Roadside emergency items can fit into a small duffle bag or rubber storage tote and include the following:

  • Jumper cables
  • Emergency flares
  • Flashlight with batteries
  • Blankets and extra clothes
  • Non-perishable snacks and bottled water
  • First aid kit, including essential medications
  • Portable USB charger to keep the cell phone running even if the car is not
  • Ice scraper, snow brush and small shovel for winter driving
  • The Car Care Guide, available free of charge at carcare.org

Visit the Car Care Council’s website to access a number of tips and resources for vehicle maintenance, including a free custom service schedule.

The Car Care Council is the source of information for the “Be Car Care Aware” consumer education campaign promoting the benefits of regular vehicle care, maintenance and repair to consumers. For a copy of the council’s Car Care Guide or for more information, visit www.carcare.org.

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Don’t let your college student drive back to college without having a safety inspection done!!!!   We will check all the fluids, check brakes and tires, wipers, lights, and check under the hood.  Call us at 501-794-1541 and make your appointment for an oil change and a safety inspection.  Time spent doing this now could keep them from being stranded, and have to spend time  and money on fixing their vehicle while they could be studying!!!!   They will so appreciate this!!!     You can also make an appointment online at baxleysautorepair.com.  We aren’t open on Saturdays, so don’t call us then!!!    Our hours are Monday thru Friday, from 7:30 a.m. to 5:30.

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1991 Jeep Wrangler / Crank /No Start

91 wrangler


We have a 1991 Jeep Wrangler that cranks but won’t start.  Our diagnosis:  1)  Replace auto shut down relay 2)  remove & replace fuel pump 3)  BG cooling system fluid exchange and 4)  BG 3 Part fuel system service.


#autoshutdownrelay          #fuelpump              #BGcoolingsystemfluidexchange        #coolingsystemfluidexchange     #BG3partfuelsystemservice      #fuelsystemservice

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How to avoid overpaying for your rental car

When you rent a car this summer, don’t look for one price. Look for three.

There’s the low rate you’re quoted when you’re shopping for wheels, the final and more expensive rate after all required taxes and fees have been added — and the real price.

Yes, it’s that complicated. Consider what happened when Brian Scios rented a car from Hertz in Fort Lauderdale, Fla., recently. He thought his “final” rate would be $150, but after his plane arrived late, the car rental company upped it to $550.

“I argued with a representative for a few minutes, showing him my confirmation printout, but he said that’s what he had on screen,” says Scios, who works for a nonprofit organization in New York. “It was late, we wanted to start driving, so I just paid it and figured I’d fight it later.”

This sleight of hand, which is all too common in the travel business, is now a full-fledged epidemic in the car-rental industry. The rental price for a Chevrolet Spark “or similar” from Hertz at the Fort Lauderdale airport is $106 per day, but after all required taxes and fees are added, it jumps to $140. And at the counter, you might pay even more, as Scios did.

A 2015 survey by the Australian consumer research firm Canstar Blue found nearly 3 out of every 5 consumers are confronted with extra charges when they return a rental vehicle. A quarter of those surveyed disputed the final cost, according to the research. (Many of the car-rental companies operating in Australia answer to American owners and operate under rules similar to those in the United States.)

What’s going on? The car-rental business is taking a page from the airline industry, trying to upsell customers, broadside them with junk fees such as frivolous charges for “damage” to the vehicle or find a way — any way — to charge more. And make no mistake: Car-rental companies have you in their crosshairs this summer.

But you don’t have to overpay for your wheels. Carefully reviewing the fine print and knowing the traps and meticulous documentation of the transaction can ensure that you pay exactly what you expected.

Hertz spokeswoman Lauren Luster says the company’s records showed two reservations under Scios’s name, which “caused the initial confusion,” noting, “Mr. Scios wasn’t charged as a result of a fee.” After he contacted the company, Hertz adjusted his rate by applying the original prepaid rate to the reservation, which generated a refund of the price difference. Scios says he made only one reservation.

“We have extended our apologies to Mr. Scios for the inconvenience he experienced following his rental with us,” Luster says.

Wait-until-the-end fees can actually be divided into two distinct categories: the ones presented to you when you pick up the car — commonly called the “upsell” — and those tacked on at the end of your rental. Although there’s no formal name for these unwelcome charges, they’re often referred to as the “broadside” or “gotcha” among consumer advocates.

“To avoid these types of charges, customers need to be familiar with the most common car-rental rip-offs and know which of the add-ons offered by rental-car companies are truly necessary and which are not worth paying extra for,” says Jordan Perch, an editor for the automotive services site DMV.com.

It’s difficult to offer advice on options such as a navigation system or car seat; those are personal decisions. It’s easier to generalize about car-rental protection. It’s almost always overpriced, and you can obtain similar coverage through your auto insurance, credit card or a company such as Insuremyrentalcar.com. But on the issue of fees tacked on at the end of a rental, there’s little disagreement. They are both unwelcome and often unjustified.

Nenad Cuk, a frequent car renter who works for a marketing agency in Salt Lake City, says attention to detail is important. That extends beyond the fuel gauge. Many car-rental customers take pictures of their vehicle just in case the car-rental company decides to send a bill for damage to the car. The images prove the car was returned in acceptable shape.

“Always make sure that you listen to anything that might be mentioned that you’ll have to pay for upon returning the car,” Cuk adds. Employees may mention it as an “oh-by-the-way,” but when it shows up on your credit card, you may feel differently.

Nothing is ever final, though. Sorab Bhardwaj of Jersey City, N.J., returned a Hertz rental and for weeks afterward thought everything had been settled. Not exactly. He discovered a charge on his credit card from a company called PlatePass, which claimed he hadn’t paid for a toll on the New Jersey Turnpike. “I wasn’t there,” he says. After some haggling, Hertz offered him a voucher for a future rental if he agreed to pay the $11.90 charge from PlatePass. (Bhardwaj had his revenge by founding a car-rental coupon site called Zalyn.com that has arguably made up for the fee and then some.)

When should you worry about these extras? Probably when a car-rental employee tells you not to worry. For example, when a representative tells you a quarter-size dent is just “wear and tear” and that you shouldn’t be concerned about getting bill for the damage. Or when an employee invites you to hop on the shuttle to the airport terminal, even when you still have a question about your rental, as Brian Gutherman, an engineering consultant from Shamong, N.J., recently did. Sure enough, he found a “fuel service” charge on his bill shortly afterward.

He disputed the charge, sending the company a gas station receipt, and the fee was rescinded.

You don’t have to be a travel expert to see what’s happening behind the scenes. Customers crave low car-rental prices, and car-rental companies need to make more money. The only way to do it is by quoting a low rate and then increasing the price, first by adding taxes and mandatory fees, then offering optional insurance and other extras and finally hitting you with after-the-fact fees and junk surcharges.

It’s difficult to know who to blame: the customers who want low rental rates or the companies who use less-than-honest means to provide them. But something tells me this will end with either litigation or legislation.

This information was provided to us by Chris Elliott.    Elliott is a consumer advocate, journalist and co-founder of the advocacy group Travelers United. Email him at chris@elliott.org.


#rental car


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